Veraos Privacy Policy

Update August 29, 2024

Introduction

Veraos ("we," "our," "us") is committed to protecting the privacy and security of our users' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business-to-business (B2B) and business-to-government (B2Gov) platforms, including VeraosStorm and VeraosAPI (collectively referred to as "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Important Note: Veraos does not provide consumer services. Our platform and Services are designed for use by businesses, government agencies, law enforcement, and other qualified entities. If you are an individual consumer, you are not authorized to use our Services.

1. Information We Collect

1.1. Information You Provide

We may collect business-related information that you voluntarily provide when registering for or using our Services, or when communicating with us. This includes:

  • Business Identification Information: Name, company name, job title, business email address, and phone number.
  • Account Information: Usernames, passwords, and authentication credentials.
  • Communication Data: Correspondence records, including support requests and contractual communications.

1.2. Information Collected Automatically

When accessing our Services, we automatically collect:

  • Usage Data: Interaction logs, access times, pages viewed, features used, and search queries.
  • Device Information: IP addresses, browser types, operating systems, and device identifiers.
  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to improve user experience and platform performance.

1.3. Information from Third Parties

We may obtain information from third-party sources, such as data aggregators, public records, and business partners. This may include:

  • Publicly Available Information: Contact details, business affiliations, and regulatory filings.
  • Third-Party Data Sources: Information from trusted partners to enhance service delivery and compliance.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our Services.
  • Facilitate secure data access and integrations with third-party systems for investigative purposes.
  • Personalize and enhance your experience on our platform.
  • Process transactions, manage contracts, and deliver reports.
  • Communicate with you, including updates, notifications, and support responses.
  • Analyze usage data to improve performance and service offerings.
  • Detect, prevent, and mitigate security incidents, fraud, or unauthorized access.
  • Comply with legal and regulatory obligations.

3. Sharing Your InformationWe may share your information in the following contexts:

  • Service Providers: Third-party vendors performing services such as hosting, data processing, and technical support
  • Affiliates: Companies related to Veraos that support our operations and services.
  • Business Partners: Trusted partners collaborating on joint offerings, contracts, or regulatory compliance.
  • Legal and Regulatory Authorities: To comply with legal obligations, government requests, or legal processes.
  • Corporate Transactions: In the event of mergers, acquisitions, or asset sales, information may be transferred as part of the transaction.

4. Data SecurityWe implement robust, industry-standard security measures to protect your data, including:

  • Encryption of sensitive data both in transit and at rest.
  • Access controls to limit data exposure to authorized personnel only.
  • Regular security audits and compliance reviews.
  • While we take significant steps to protect your information, no system is entirely immune from breaches. However, we strive to ensure that any unauthorized access would require disproportionate effort relative to the potential gain.

5. Data Retention and Storage

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, regulatory, and contractual obligations.
  • Support legitimate business interests, such as auditing, legal compliance, and fraud prevention.
  • Once data is no longer required, we ensure secure and appropriate disposal.

6. Your Rights and ChoicesDepending on your jurisdiction, you may have rights regarding your information, including:

  • Deletion: Requesting deletion of your data, subject to legal retention requirements.
  • Opt-Out: Choosing not to receive marketing communications or opting out of certain data collection methods.
  • To exercise these rights, contact us at privacy@veraos.com.

7. International Data Transfers

Veraos operates globally, and your information may be transferred to and processed in countries outside of your own. We implement safeguards to ensure your data is protected, regardless of where it is processed, in compliance with applicable data protection laws.

8. Third-Party Resources

Our Services may integrate with or link to third-party platforms, which are governed by their own privacy policies. Veraos is not responsible for the privacy practices of these third parties, and we recommend reviewing their policies separately.

9. Children

Our Services are designed for professional use and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website, and the "Last Updated" date will be revised. Continued use of our Services after changes implies acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@veraos.com

Address: Veraos, 757 SE 17th Street, Suite 127, Fort Lauderdale, FL 33316